Items purchased in-store at Jimmy Choo, accompanied by a sales receipt, may be returned in their original condition within 14 days for exchange, refund, or store credit.
Purchases made in our outlet stores are not eligible for a refund and only an exchange or store credit can be offered.
Markdown items are always final sale. No returns or exchanges can be accommodated in our stores, concessions and outlets.
Please note, you must return your purchase within the same region this was made in.