We are unable to accept returns for the following items:
- Fragrance and Nail polish (due to transportation restrictions)
- Made-to-Order items (including select styles from the Cinderella Edit)
- Earrings for pierced ears
We are also unable to accept returns of socks that have been worn and/or are not in their original packaging and with our black label intact.
Lipsticks and lip glosses can be returned provided they are unopened and in their original cellophane wrapping.
All swimwear items must be tried on over underwear, without removing the protective strip. Swimwear items may be returned providing they are in their original condition with original labels attached. The underwear protective strip must also be intact.
Please note items that have been worn, used, altered or damaged will not be accepted.