Which carrier do you use and how can I track the delivery of my order? Standard and Express orders are shipped with DHL. For further details, please view our Delivery Page. Once your order is dispatched, we will send you a confirmation email along with your unique tracking number. Related articles How will I know the delivery times and charges? What is your online returns policy? Will I have to sign for my parcel? Are there any additional charges for taxes and duties? Which personalisation options are available in the Made-to-Order service?