Returns & Exchanges
- How do I return or exchange an item?
- What is your online returns policy?
- What is your Holidays returns policy?
- Return Exceptions
- Important Information
- What should I do if I receive an incorrect or faulty item?
- Will I receive a full refund?
- Can I exchange or return an item gifted to me by someone else?
- Can I return an item purchased in the sale?
- Which items are not eligible for return?
- Do I need a Jimmy Choo account to request a return?