For all UPS Ground and Express orders, manage your delivery with UPS My Choice. Sign up either at UPS.com/mychoice or download the UPS App.
UPS My Choice is free to use, but there is an optional Premium membership.
Once enrolled, you can access the following benefits and features, enabling you to manage your delivery:
- Plan ahead with delivery alerts via text or email, providing current delivery status, from shipment to delivery
- Receive an estimated delivery time, most often a 4 hour delivery window
Take action with your package by:
- Directing your deliveries to a selected UPS Access Point® location for collection
- Change the delivery date or the delivery location
- Pre-authorize a delivery or electronically sign for a package
- Provide delivery instructions, including gate codes
- Leave a package with a neighbour
Please note that in authorising to the courier a signature release/electronic signature, or package redirection, whilst we will always endeavour to investigate delivery issues, Jimmy Choo is not liable for any resulting loss.
If you opt for Collection from a UPS Access Point®, UPS will send you an alert to let you know when your order is ready to collect, along with how long you have to pick up your delivery. You can also track your package or visit your UPS My Choice dashboard.
To collect your parcel from a UPS Access Point®, you’ll need to bring with you proof of identification such as a valid government issued photo ID matching your last name and/or address of the package, along with your UPS tracking number. Further information can be found at ups.com.